FAQs

How late can I place an order?

2 Working Days In Advance – FULL RANGE OF CAKES AVAILABLE
1 Working Day In Advance – LIMITED CAKE SELECTION

Do you provide delivery?

Yes, we will outsource it to GoGet for a Fee.

Can I leave my cake in room temperature?

It can last 60 minutes in room temperature before it gets too soft to be consumed.

Balik kampung? Travelling in car?

It can last 3 hours with Ice bag + Ice pack + Dry Ice (On request + availability) in well air conditioned in passenger seat in car.

Allergen warning

All our cakes contain egg and dairy.

Join Us ([email protected])

Why

If you love cakes and have a strong PASSION and if you want to work in a Fun and friendly High Growth environment, then you’re in the right place. We believe in supporting personal growth and helping you succeed in all areas of life because there’s so much more to life.

Our company culture is all about teamwork, being creative, and having LOTS of FUN doing an excellent job. We think that our success comes from helping each other and creating a fun atmosphere. We’re always looking for really FUN & VIBRANT people who share our beliefs to join our Team.

Benefits:
Walking distance from Kelana Jaya LRT
5 working days 8 – 6pm, (Sunday + 1 Weekday off)
Annual Increment and bonus
Career Development
Monthly Personal Development Class
Annual Leaves 12 days+
No Politics
Fun and family environment
Medical coverage
Staff Discount

Job Opening

Social media Exec/Content Creator

Responsibilities:
• Create fun and quirky content for XHS, Instagram, TikTok, and any other social media platforms you think are cool
• Take the company’s social media presence to the next level and show the world how cool our cakes are
• Stay up-to-date with the latest TikTok/IG trends and other social media platforms, so you’re always on top of what’s fresh and funky
• Share the love by posting daily on all our existing social media accounts and engaging with our super-fun followers
• Become an expert on our company’s vibes, including our brand, products, customers, goals, and competitors, so you can help us stand out
• Get creative and come up with awesome marketing and social media campaigns that’ll make our brand shine, while also keeping an eye on our budget and metrics

Requirements:
• TIK TOK & IG IS LIFE. If you live and breathe TikTok and want to work for a super fun company that makes boozy cakes, we want you!
• We have three totally rad brands, but one of them is extra cool because IT’s all about KETO. So if you’re down to work with keto, apply now!
• We’re looking for someone with a Diplome/Degree in a related field who’s got mad skills in Marketing, Communications, or any other relevant disciplines. Bonus points if you’re always coming up with new TikTok ideas!
• Your communication skills are on point – both written and verbal. You can create fun and engaging content that speaks to our audience, and you’re not afraid to share your ideas.
• You know your way around video editing and design. You’ve got some tricks up your sleeve that will take our TikTok game to the next level!
• Copywriting is your jam if not use CHATGPT, and you can write captions that make people stop scrolling and start engaging. Plus, you’re great at shooting fun and relevant content that’ll make our followers laugh, smile, and want to buy all our boozy cakes!
• Bonus if you converse in Mandarin too because XHS is trending

Front of House Supervisor

Responsibilities:
• Lead and supervise the day-to-day operations of the team.
• Ensure that the team is meeting performance targets and delivering top-notch customer service.
• Train and mentor team members to help them develop their skills and grow in their roles.
• Collaborate with other teams to ensure that work is flowing smoothly across the organization.
• Identify opportunities for process improvement and make recommendations for changes.

Requirements:
• Have experience in a supervisory role, with a proven track record of leading a team to success.
• Have excellent communication and interpersonal skills.
• Be able to analyze data and make decisions based on facts and figures.
• Have a customer-centric mindset and a passion for delivering excellent service.
• Be adaptable and able to handle multiple tasks simultaneously.
• Be a problem solver who can think outside the box and come up with creative solutions.

Customer Service Representative

Responsibilities:
• Communicate Customer Enquiry via Whatsapp, Social Media, Phone Calls
• Handle Delivery order and Packaging
• Handle Complaint with appropriate solutions
• Ensure Customer Satisfaction and Operation Efficiency
• Communicate with Production Team to Ensure Operation Efficiency
Requirements:
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Availability to work Monday-Saturday from 8am-6pm.

Head Pastry Chef

Responsibility
• Manage and plan Production
• R&D
• Execute on new projects
• Lead and groom team members
• Setup System and SOP
Requirements
• minimum 5 years Experience in managing people
• Possess minimum education level, Diploma in baking or related field
• Ability to communicate in both Mandarin and English
• Strong Pastry skills
• Strong leadership skills
• Strong problem solving skills

Pastry Commis

Responsibility
• Work in a team to bake cakes
• Decorating pastries and desserts to ensure beautiful and tasteful presentation.
• Preparing ingredients and handling baking and other kitchen equipment.
Requirements
• Possess minimum education level, Diploma in baking or related field
• Fresh Graduates are welcome to apply

APPLY NOW

Delivery Available/ Self pick up at

Ketocake
37, Jalan SS 26/15, Taman Mayang Jaya, 47301 Selangor.

Delivery & Pickup Hours:
Mon – Saturday: 10am to 530pm
Sunday – CLOSED

Contact Us
+60163493687